If it’s your first time visiting urgent care, you may have questions about how it works — especially if you’re used to traditional doctor’s appointments. The good news? Urgent care is designed to make healthcare more accessible and convenient.

At North Smithfield Urgent Care, we help patients get the care they need quickly — without appointments, long wait times, or unnecessary confusion. This blog walks you through exactly what to expect on your first visit so you feel confident and prepared.

Step 1: Walk In or Call Ahead (No Appointment Needed)

Urgent care is built for flexibility. That means you don’t need to schedule anything in advance. Simply walk in during business hours. If you have questions about wait times or services, you can also contact us ahead of time.

Step 2: Check-In and Paperwork

When you arrive, you’ll check in at the front desk. You’ll be asked to provide:

• A valid photo ID
  
• Your insurance card (if applicable)
  
• A brief description of your reason for visiting
  
• Any required forms (available online in advance)
  

To save time, you can fill out patient forms before you arrive.

Step 3: Insurance and Payment

We accept most major insurance plans. If you’re unsure about your coverage, you can:

• Review our FAQ page
• Call our front desk for confirmation
  
• Bring your insurance card to your visit
  

If you don’t have insurance, we also offer affordable self-pay options.

Step 4: Waiting to Be Seen

Urgent care typically moves faster than a primary care office or emergency room. While wait times vary depending on the time of day and patient volume, most visits are completed within 30 to 60 minutes.

Step 5: Evaluation by a Licensed Provider

Once you’re called in, you’ll be seen by one of our experienced providers. They’ll review your reason for visiting and help guide the next steps. Some visits may include additional services such as:

• Basic lab testing
  
• COVID-19 testing
• Diagnostic imaging if needed
  

Our goal is to make your visit as simple and straightforward as possible — no referrals required.

Step 6: Wrap-Up and Documentation

Before you leave, we’ll provide:

• Any after-visit instructions or documentation
  
• Forms for work, school, or return-to-play if applicable
  
• Payment processing for any required copay or fee
  

If your visit was job-related, our team also supports occupational medicine needs, including work status forms.

Helpful Tips for First-Time Visitors

To make the most of your first urgent care visit:

• Arrive with your insurance card and photo ID
  
• Bring a list of medications you’re currently taking
• Complete patient forms in advance if possible
• Review patient reviews to learn more about what others experienced
  

Why Choose North Smithfield Urgent Care?

We’re proud to serve our local community with fast, convenient care that fits your schedule. Whether you’re a busy parent, a working professional, or a student in need of quick attention, our walk-in clinic is here to help.

Learn more about who we are on our About Us page.

Need care today?
Contact North Smithfield Urgent Care or walk in — we’re ready when you are.

Disclaimer: This blog is for informational purposes only and does not provide medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider with personal health concerns.